OMA

Passenger Satisfaction Survey

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OMA is interested in your opinions. Thank you for taking the time to fill out this survey.
Please select the airport you will be rating:
GenderFemaleMale
*Age
*Frequency Of Visits
*You are
*Trip Motive
E = ExcellentG = GoodF = FairP = PoorNO = No Opinion

Airport Access

*General ratingEGFPNO
*SignageEGFPNO
*Road IlluminationEGFPNO

Parking Facilities

*General rating of parking servicesEGFPNO
*SignageEGFPNO
*Payment systemEGFPNO

Terminal

*Image of the terminalEGFPNO
*Cleanliness of the terminalEGFPNO
*Clenaliness of the restroomsEGFPNO
*SignageEGFPNO

Evaluation of security check points

*FluidityEGFPNO
*Personnel serviceEGFPNO

Service Evaluation

*Information counter at the airportEGFPNO
*MessagingEGFPNO
*Flight screensEGFPNO
*TaxisEGFPNO
*Car RentalsEGFPNO
*ATMsEGFPNO
*Money ExchangeEGFPNO
*BanksEGFPNO
*Shoe ShineEGFPNO
*Wireless Internet AccessEGFPNO
*Internet ModulesEGFPNO
*Hotels InformationEGFPNO

Stores

*ImageEGFPNO
*Customer ServiceEGFPNO
*Product VarietyEGFPNO

Restaurants

*ImageEGFPNO
*Cleanliness/HygieneEGFPNO
*Customer ServiceEGFPNO
*Food and beverage varietyEGFPNO

Airport authorities

Immigration

*Customer ServiceEGFPNO
*Forms AvailabilityEGFPNO
*EfficencyEGFPNO

Customs

*Customer ServiceEGFPNO
*Forms AvailabilityEGFPNO
*EfficencyEGFPNO
If you would like us to respond to your suggestions please provide the following information, which will be used confidentially.
Name
E-mail
Phone



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