OMA provides spaces and resources to meet the needs of passengers with disabilities at all our airports.
We invested in creating spaces with complete accessibility from the parking facilities to the terminal building. We installed elevators, electric escalators, handrails, signage and tactile strips.
We are committed to offering the best services to our customers.
Pasajeros Especiales/Passengers with Special Needs
I am physically disabled passenger and need assistance to travel. Do I need to notify the airport in advance? Is there an additional charge?
I need to travel with an ill passenger. Can he travel? Under which conditions?
It depends on the type of illness. Some ill passengers are able to flight normally. However, ask your doctor if you have recently have surgery, a heart attack, or if you have respiratory problems, sinusitis, ear problems or nasal congestions.
You should inform the airline at the moment you purchase your ticket. Sometimes the airline insurance decides if the ill passenger is able to fly, and under which conditions. If the passenger needs a cot he/she must be accompanied by someone. In these cases, ticket rates may vary.
For more information please contact your airline.